Licensing & Pricing

Red Ink for direct use is/will be offered under the following four licenses:

You can set up Red Ink (“Inky”) to reply to e-mails and phone calls, so you can allow your staff to use AI even without being at their desk (e.g., they can send an e-mail to “inky@company.com”). For this, Red Ink has to run on a dedicated computer with Microsoft Office on it. For phone integration, you need a phone number that will send voice mails to the mail account of Inky. The license for using AutoPilot is not included in the above fees. It is charged separately based on the number of employees (headcount) at the company. See the online shop for fees.

You get access to your favorites LLM also on your mobile phone (e.g., Android, iPhone) or from the Internet through a chat, with support of OCR, transcription, processing of files, web grounding and MCP searches. It is charged separately based on the number of users. See the online shop for fees.

For organizationas who want to run Red Ink exclusively offline (no contact with our license management server) or need a flexible licensing based on consumption, we offer offline licenses. They are subject to a minimum consumption and provide for a mechanism to detect how many users within an organization have installed Red Ink in a particular month, which is then used as a basis for billing. These licenses cost a premium of 20% (CHF 9.60).

• The license can be downloaded here for the general audience version and here for the preview version (you choose which one you prefer and you can switch at any time)
• Red Ink has the same feature set under any of the above licenses
• Licenses are in principle to be paid via credit card in our online shop. For eligible organizations, we offer invoicing. For amounts unter CHF 2’500 (excl. VAT), a surcharge of CHF 25 has to be paid per invoice.
• If none of the above licenses fits your needs or if you have any questions, contact us at info@redink.ai
• We do not aim at individuals outside Switzerland (but do not refuse them)

Support is offered via e-mail (or other channels we may use) to subscribers with a paid “Pro” license, and to all others ‘as available’. Contact us at support@redink.ai if you need help. Except where included in the subscription fees, the support is charged at CHF 250 per hour plus VAT (in 0.25h increments, minimum 0.25h).

Also, check out the third party providers here for support (e.g., for setting up Red Ink in your network, for configuring the Google Cloud Platform, etc.) and for training.

Note

For using Red Ink, you must have access to at least one endpoint with a suitable large language model (LLM). If you do not run your own LLM, this will result in additional costs, although they are in our experience low. Advanced users usually have usually configured Red Ink with one powerful base model and offer their users a variety of additional models for special needs (e.g., Internet search grounding) from various providers. See here for a list of providers.